1. Do you do council Applications and how long will this take?
Yes, One Stop Patio Shop will take care of everything. We allow approx. 4 weeks for the Building Licence, Planning Application and the Water Corporation to be processed through Shire. Our consultants will have all the relevant documents for you to sign so there will be no hold ups waiting for forms to be signed. If you are building close to the boundary you will be notified that a neighbors comment form will need to be signed, this will be provided by us and will need to be filled out by your neighbors.
2. How close to the boundary can I build and how much of my block can I cover?
If the neighbors approve, you will be able to build as close to the boundary as 500mm. If your Patio length is longer than 9.5 mtrs you can build to 1500 mm to the fence line without getting neighbors comment. You are able to cover up to 50% of your block without restriction, after this you may cover up to 50 sqm. (as per the R-codes).
3. Which is better a Patio or Pergola and what is the difference?
A Pergola is made out of wood and can look cluttered and the timber can break down over time. There is always an issue of termites and regular painting may be required to keep it looking its best. A Patio is made of steel which offers uncluttered lines due to the steels spanning capabilities. It also is very low maintenance and is a much cleaner look.
4. How long will the process take from start to finish?
We can guarantee that once your job has come out of Shire it will take no longer than 6 weeks until your Patio is installed.
5. Do I need to be home during the Installation of my Patio?
No, we will need to be able to gain entry to your backyard and have access to power. How this happens will be discussed when your job is scheduled for Installation so that you can leave to go ahead with your day without any concerns.
6. Will we be kept informed with the progress our job?
Yes, as soon as we receive the building licence we will call you to inform you that your first progress Payment is due and that your job will proceed with ordering.
We will call you again 3 weeks before Installation to advise you of the delivery date for the materials and the date for Installation.
7. What is the difference between a Gable and a Dome style Patio?
Firstly the shape is different with the Gable having a pitched roof and the Dome a curved roof. A Gable Patio has a colorbond roof with skylights to allow light into the area. The Dome Patio has a plastic roof which allows light through the whole roof area.
8. How can I make my Payments?
One Stop Paito Shop allow several options to pay for your Patio. We take cheques, cash most credit cards which can be used to pay in person or over the phone.
Unfortunately we do not offer direct payments into our account at this time.
9. Are your Installers Contractors?
Yes, but they only work for One Stop Patio Shop and have the same values and work ethics that we adhere to and promote.
10. What is the difference between a kissing gutter and box gutter system?
We recommend a Kissing Gutter System as this keeps the Patio water separate from the house water and this can eliminate any issues you may have with adding extra water to your house. The Box Gutter System combines the Patio water and house water together. This can be a problem if leaves blow in and cover the mouth of your downpipe as this may cause overflow into your eaves.
11. How much deposit is required and how do I get the job underway?
A deposit of 6.5% is required for us to proceed with the Shire process. We will also need a Site plan of your property as it sits on your block and a neighbors comment form signed if the Patio is inside the Shires setback requirements.
12. Will I need to do any maintenance on my Patio to keep it looking its best?
Yes, we suggest that you keep your gutters free of dirt and leaves and wash the underside of the Patio at least 3 times a year. This will help your Patio look great all year round.
